Refund policy

At Blushay, we want you to be completely satisfied with your purchase. If you are not fully happy with your product, we offer a straightforward process for returns and exchanges, subject to the conditions below.

1. Eligibility

  • Returns and exchanges are accepted within 7 days of delivery.

  • Products must be unused, unopened, and in their original packaging.

  • Items that have been used, damaged, or altered are not eligible for return or exchange.

2. Non-Returnable Items

The following items cannot be returned or exchanged:

  • Opened or used skincare and haircare products.

  • Products purchased during flash sales or promotional events (unless otherwise specified).

3. Return and Exchange Process

  1. Contact us via Blushay.pk@gmail.com or +92 300 7662448 within 7 days of receiving your order.

  2. Provide your order number, product details, and reason for return or exchange.

  3. Our team will guide you with the return shipping instructions.

  4. Once we receive the product and verify its condition, we will process your exchange or refund.

4. Exchanges

  • Exchanges are subject to product availability.

  • If the desired product is unavailable, a refund will be issued instead.

5. Contact Us

For any questions regarding returns or exchanges, please contact us: